You will be required to fill out a Client Intake Form. The therapist will review your intake form and discuss with you which areas you would like addressed and determine if massage is appropriate for you. It is important to list all health concerns and medications so the therapist can be fully informed and adapt the session to suit specific needs. Please also list any allergies or skin conditions that the therapist should be aware of in case they need to use a different oil or lotion during the session.

New clients should arrive 15 minutes prior to their massage to fill out paperwork if you have not already done so, and to meet with the therapist prior to their treatment.

Established clients should arrive 5-10 minutes prior to their appointment to address treatment goals.

All massage treatments begin and end on time.  Please arrive 10 minutes early for your session to allow time to get on the table without interfering with your scheduled time.

Yes. Please feel free to talk as much, or as little, as you'd like to. This treatment is all about you! Most importantly, there are times when you need to speak up. If something is not working for you, or the therapist is doing anything that causes too much pain or makes you uncomfortable, you should let the therapist know immediately. Also, please let them know if you get too warm or too cold, or if they need to adjust their pressure. Do not hesitate to ask questions at any time.

Absolutely not. You may undress to your level of comfort. If removing all your clothes causes you too much distress to relax, then you are not getting the optimal benefits from the session. Your therapist will work around any clothes you choose to leave on to the best of their ability. Generally, for a full body massage, most people get completely undressed.

By law, your therapist is required to keep you covered at all times, except for the area that is being worked on, and that at no time shall the gluteal cleft, nipples, or genitals be exposed.

Hopefully, you'll feel very relaxed with a significant decrease in pain and tension! If you received a deep massage, you may be a little sore for up to a few days (similar to a great gym session) - more on that below.

Usually, with a relaxation massage, the pressure is medium or light and should not hurt. With a deep tissue massage, there's usually a "feels good" hurt range and in order for you to receive the optimal results, you'll want your therapist to stay in this range. If the depth of the strokes is too deep, then it may cause you pain and your body might tense up which is the opposite effect we desire. 

Soreness may occur in areas that need healing. This is a natural response to the inflammation as your body heals. Depending on the type of massage you receive and the amount of pressure your therapist used, muscle soreness may occur. Your massage therapist may stimulate muscles that you might not usually use, which can result in muscle soreness. If you haven’t had a massage recently, or if it’s your first one, it’s more likely that you will feel sore afterward. Similar to exercise, your body will create muscle memory when you have regular massages, so aim to have consistent sessions when possible.

This depends on many factors. For general maintenance, most people will schedule once every 4-8 weeks. However, if you are looking to address a specific condition you may need to be seen more frequently. Be sure to speak to your therapist about scheduling.

Performing massage therapy can be labor-intensive, so it's always nice to receive the compliment of a "job well done" through gratuity. If you have received exceptional service and would like to show your appreciation to your massage therapist, the average tip ranges between 10-25%. With that being said, tips are never required or expected but always appreciated.

We kindly ask that you give us a full 24 hr. notice if you need to cancel or reschedule for any reason to avoid a cancellation fee. Please review our cancellation policy to view our cancellation fees.

There are a lot of conditions that are indicated for massage therapy (meaning you are free to enjoy the treatment) as well as conditions that are contraindicated for massage therapy.

Common contraindications: 
- Cuts or open wounds
- Contusions (Bruises)
- Varicose veins
- Broken bones
- Burns
- Some skin conditions
- Pregnancy - Unless a therapist has been trained in prenatal massage, pregnant women should not have massage treatment. It’s especially risky in the first 3 months of pregnancy. 

If any of the above apply to you, please contact your massage therapist, we may be able to adjust the massage to work around them. However, if any of the following conditions apply to you, massage therapy should be avoided:​
- Fever/Cold/Flu
- Contagious Diseases - Please be considerate to your therapist and other clients and cancel your massage if you come down with a contagious condition.
- Blood Clots - Massage increases circulation and can loosen blood clots. This could be dangerous because the clot could migrate to the brain, lungs, or heart. If you are aware of any blood clots, consult your doctor before the session to ensure that they will not be affected by massage therapy.
- Kidney or Liver Conditions - If you are experiencing a health problem with either your kidney or liver it is likely that massage will not be appropriate for you. Talk to your health care provider to see if massage will aggravate any kidney or liver condition.
- Cancer - Massage can be effective for alleviating discomfort caused by cancer, however, it should only be performed by someone trained to work with cancer patients. You should obtain a release from your doctor to get treatment.
- Inflammation - If you have inflammation of any kind, massage to the area will further aggravate it.
- Uncontrolled Hypertension - If you have high blood pressure that is not under control, the increased blood flow caused by massage may result in problems.

*If you're unsure if your condition is indicated or not, please contact us. Certain conditions will require approval from your doctor.*